Frequently Asked Questions 

Find answers to common questions about BetterLiving, including remote property monitoring, installation, connectivity, alerts and getting started.

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What can BetterLiving monitor?

BetterLiving is a remote property monitoring system designed to help you stay connected to the systems that matter most. The platform currently includes five monitoring modules: Farm Water, Residential Water, Containment, Presence and Power.

Depending on your setup, BetterLiving can monitor:

  • Water tank levels
  • Pump operation
  • Trough water levels
  • Bore and metered water flow
  • Electric fence status
  • Gate status
  • Unexpected presence and property activity
  • Power outages and restoration

BetterLiving also supports remote control of selected equipment, including valves and pumps.

How does BetterLiving connect to the internet?

BetterLiving devices communicate using LoRaWAN, a long-range, low-power wireless technology designed for remote monitoring. Devices send data to a BetterLiving gateway, which connects to the internet via your existing Wi-Fi network or a 4G connection.

Depending on terrain and installation, devices can communicate with the gateway from distances of more than 5 kilometres.

Does BetterLiving work with Starlink?

Yes. While BetterLiving monitoring devices do not connect directly to Starlink, the BetterLiving gateway can use your Starlink internet connection to send monitoring data and alerts.

This makes Starlink an excellent option for properties without reliable broadband or cellular internet.

Can I use BetterLiving without internet or mobile coverage?

Yes. If your property does not have traditional internet or reliable cellular coverage, BetterLiving can be connected using Starlink. This allows the gateway to communicate with the cloud while your monitoring devices continue to communicate locally using LoRaWAN.

How quickly will I receive an alert?

BetterLiving sends alerts when a monitored event or issue is detected. Notifications are delivered in real time, helping you respond quickly to changes such as low water levels, power outages, gate activity or unexpected presence.

Can I install BetterLiving myself?

Yes. BetterLiving includes detailed installation and setup guides, and most devices can be installed by anyone with practical property maintenance experience.

Some equipment, such as the Pump Control module, may require installation by a qualified electrician depending on the pump or electrical system being connected.

What types of properties is BetterLiving designed for?

BetterLiving is designed for properties where remote visibility and monitoring are important, including rural properties, lifestyle blocks, holiday homes and compounds with multiple connected dwellings and facilities.

The system can be configured around the specific assets and systems you want to monitor.

Can I expand my BetterLiving system over time?

Yes. BetterLiving is designed to be flexible and scalable. You can start with the monitoring modules that are most important for your property and add additional devices or capabilities as your needs change.

Can I monitor multiple properties with BetterLiving?

Yes. BetterLiving can support monitoring across multiple locations, allowing property owners and managers to stay connected to different sites from one platform.

Where is BetterLiving developed?

BetterLiving is designed and developed in New Zealand using proven LoRaWAN IoT technology built for reliable monitoring in remote environments. The platform is designed to support properties anywhere in the world.